Recruiting Playbook

Recruiter vs. Director of Growth: Which Role Does Your Team Need?

A recruiter fills the calendar with conversations. A director of growth owns whether the roster actually gets bigger. Most teams hire one when they needed the other. Here is how to tell the difference before you post the job.

A team leader decides it is time to grow. They write a job post. The title sounds big, so they call it Director of Growth.

Six months later the new hire is making calls all day. Booking coffees. Chasing licensed agents on social media. Doing exactly what a recruiter does, with a director's title and a director's expectations.

Or the opposite happens. The leader hires a recruiter, the calendar fills up, hires start coming in, and the roster is the same size at the end of the year. Because the agents who joined in March quietly left by September, and nobody owned that.

Both teams hired a good person. Both hired for the wrong seat.

A director of growth in real estate and a recruiter are not the same job at two pay levels. They own different numbers. A recruiter owns conversations and appointments. A director of growth owns net agent growth: hires minus departures, and what the agents on the roster produce. This post lays out what each role does, where they overlap, and a simple test for which one your team needs first.

It matters because the pressure is real. According to Delta Media Group's 2026 Real Estate Leadership Report, reported by HousingWire and Real Estate News, 63% of brokerage leaders named recruiting top agents as a challenge, and HousingWire reports 54% named agent productivity. Those are two different problems. They usually need two different owners.

What Is the Difference Between a Recruiter and a Director of Growth?

A real estate recruiter owns the top of the funnel: finding producing agents, starting conversations and booking recruiting appointments. A director of growth owns the whole result: recruiting strategy, the recruiter's output, onboarding, retention and agent productivity, measured by net agent growth. The recruiter fills the calendar. The director of growth makes sure the roster actually gets bigger and better.

On a small team, one person often does both, and the team leader holds part of each. That is fine. The mistake is not combining the roles. The mistake is not knowing which number the person in the seat is accountable for.

If you want the neutral, side-by-side version with a full comparison table, it is on our reference page: What Is the Difference Between a Recruiter and a Director of Growth?

What a Recruiter Owns

The recruiter's job is volume with judgment. They build and work the recruiting database, make the calls and send the texts, hold first appointments, and get the right agents in front of the leader for a second meeting.

A good recruiter's week is measured in a handful of numbers: new conversations, first appointments held, second meetings booked, and how many of those turn into hires. We broke the full role down in our real estate recruiter job description, and the daily rhythm in a recruiter's daily schedule.

The math is not glamorous. In Blake Suddath's 2025 recruiting calendar, it took about six recruiting appointments to produce one hire. A recruiter who holds twelve good appointments a month is on pace for roughly two hires. That is the job. Fill the calendar, every week, with the right agents.

What a recruiter usually does not own: the offer, the agreement, what happens after the signature, or why an agent left. They can see those things. They should not be the one accountable for them.

What a Director of Growth Owns

A director of growth sits one level up. They own the plan the recruiter works from and everything on either side of it.

Recruiting strategy. Which agents to target, in which markets, with what value proposition. When to run a recruiting event. When to stop recruiting in a market the team cannot support yet.

The recruiter's output. If there is a recruiter, the director manages them: the scorecard, the pipeline review, the coaching. Usually that happens in a weekly recruiting meeting the director runs.

Onboarding and the first 90 days. The director makes sure a new hire's first week is finished before they walk in. Our onboarding checklist is the director's checklist, not the recruiter's.

Retention and productivity. Why agents stay, why they leave, and whether the agents on the roster are producing more this year than last.

That last part is where the role earns its title. Recruiting and retention are the same system. Of the 115 full-time experienced agents Blake hired in 2025, 78 were referred by producing agents he had recruited. The agents who stayed and did well brought the next ones. A director of growth owns that loop. A recruiter benefits from it.

The Test: Which Seat Does Your Team Need First?

Look at your last 12 months and answer two questions.

Question one: are you having enough recruiting conversations? If you cannot name the producing agents you talked to last week, if the leader recruits only between listing appointments, if the pipeline is a list in someone's head, you have a volume problem. Hire a recruiter, or have the leader install a recruiting block and a database first.

Question two: are the agents you hire staying and producing? If hires come in but the roster does not grow, if nobody can say why the last three agents left, if onboarding depends on who remembers what, you have a growth problem. A recruiter will make it worse, because they will fill a bucket with a hole in it. That is a director of growth problem, or a leadership problem the leader has to own personally.

If the answer to both is no, start with the recruiter's work and the leader's ownership of the second half. On most teams the leader is the first director of growth, whether they call it that or not.

Size matters here too. According to the NAR 2026 Member Profile, reported by NAR and HousingWire, 21% of REALTORS worked on a team in 2025, and teams averaged four members. A four-person team does not need a director of growth. It needs a leader who recruits on a schedule and a system that keeps the pipeline moving. The director seat starts to make sense when there is a recruiter to manage, more than one market or office, or enough agents that retention needs a full-time owner.

The Mistakes We See Most

A director's title on a recruiter's job. It sounds better in the job post. Then the person is judged on net growth while only being given the phone. Either give them the authority over onboarding and retention, or call it what it is.

A recruiter accountable for hires they cannot close. Experienced agents decide on the leader, not the recruiter. Blake says it this way: "Human beings leave other human beings. To be led. By other human beings." The recruiter gets agents to the second meeting. The leader still has to be in it.

Paying for activity when you wanted growth. If a recruiter's bonus is per hire and nobody owns the 90 days after, you will get hires. You may not get a bigger roster. Blake covers the pay side, salary, bonus and per-hire structures, in his post on how to pay a real estate recruiter. Our own breakdown of what real estate recruiters make covers the market ranges.

Ignoring the agents already on the roster. According to Redfin's 2025 Industry Survey of 500 agents across 46 states, reported by Redfin and nowbam, 15% of agents planned to switch brokerages in the next 12 months. Some of them are on your team right now. The director of growth is the person whose job is to know which ones.

Install the System Before You Fill the Seat

Here is the part most teams skip. Whichever role you hire, the person walks into whatever system you have. If the database is a spreadsheet, the scorecard does not exist and onboarding runs on memory, the best recruiter or director in your market will spend their first six months building plumbing.

The Territory Takeover System at Inner Cirql Recruiting Systems installs that plumbing inside your team, so the seat has something to run. Blake brings the recruiting execution: the target list, the scripts, the second-meeting process, the weekly recruiting meeting and a private weekly coaching session with ownership, where we decide together which seat to fill and when. Tyler Lewis brings the systems implementation: the recruiting database and pipeline stages, the scorecard, the follow up that runs without anyone remembering it, and the onboarding workflow that gives every new hire's first week an owner.

And because retention is half the director's job, your agents get weekly Inner Cirql agent coaching built on the thinking behind our Always-On Agent System, so the agents you recruit keep growing after they sign.

Systems beat motivation. Your roster does not have to reset every year. See how it works at theinnercirql.com/operators/.

The Bottom Line

A recruiter owns conversations and appointments. A director of growth owns net agent growth: strategy, the recruiter, onboarding, retention and productivity. If your problem is too few conversations, hire for the calendar. If your problem is hires who do not stay, hire for the result, or own it yourself. Know which number the seat is accountable for before you write the job post.

Build the system the seat will run.

If you lead a team or brokerage and you are deciding who should own recruiting, see how the Territory Takeover System works. We install the recruiting system, the onboarding workflow and the follow up inside your organization, with weekly coaching for your leadership and your agents. One client per protected territory.

FAQ

What does a director of growth do on a real estate team?

A director of growth owns net agent growth: recruiting strategy, the recruiter's output, onboarding, retention and the productivity of agents on the roster. They usually run the weekly recruiting meeting and sit with leadership on offers and market decisions. According to Delta Media Group's 2026 Real Estate Leadership Report, 63% of brokerage leaders named recruiting top agents as a challenge and 54% named agent productivity, and the director of growth is the one role that owns both.

Is a director of growth the same as a recruiter?

No. A recruiter owns conversations and appointments with prospective agents. A director of growth owns the result, hires minus departures, and often manages one or more recruiters. On small teams one person may hold both, but the accountability should still be written down. According to the NAR 2026 Member Profile, teams averaged four members in 2025, which is why many teams start with a recruiter and a leader who owns retention.

When should a real estate team hire a director of growth?

Hire a director of growth when there is a recruiter to manage, more than one office or market, or enough agents that retention and onboarding need a full-time owner. Before that, the team leader usually holds the role. According to Redfin's 2025 Industry Survey of 500 agents, 13.4% of agents switched brokerages in the past 12 months, so once a roster is large enough, a few departures a year can cancel out the recruiter's hires.

Should a small team hire a recruiter or a director of growth first?

Most small teams should start with the recruiter's work, done by a recruiter or by the leader on a fixed schedule, with the leader owning onboarding and retention. A director of growth with nobody to manage often ends up doing recruiter work. According to the NAR 2026 Member Profile, 21% of REALTORS worked on a team in 2025 and the median team had four members, too small for a separate growth executive.

How do you measure a director of growth?

Measure net agent growth: experienced agents hired minus agents who left, over 12 months, alongside per-agent production on the roster. Supporting numbers include the recruiter's appointment volume and the share of hires still on the team at 90 days. According to Redfin's 2025 Industry Survey, 19.4% of agents who switched brokerages in 2024 were already planning to switch again, so the 90-day number shows whether the director's onboarding is working.

Can the team leader be the director of growth?

Yes, and on most teams the leader is the first one, whether or not they use the title. The leader already holds second meetings and is the person experienced agents decide to work under. According to the NAR 2026 Member Profile, teams had a median of 32 transaction sides in 2025 against nine for individual agents, and producing agents join teams to be around that level of production. The leader can hand off the calendar to a recruiter well before handing off growth.
Blake Suddath
Blake Suddath is a real estate recruiter and recruiting coach who has personally recruited 400+ agents since September 2019, and co-founder of Inner Cirql Recruiting Systems with Tyler Lewis, an AI and automation coach who built the tech stack and recruiting systems for a large eXp Realty team. The split in this post, between filling the calendar and owning net growth, is how Blake and Tyler decide which seat a team should fill first when they install the Territory Takeover System.